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Delivery Information

Find out how to take advantage of our FREE Delivery Service and how to track your parcel.

Delivery Information and FAQ’s

Char Wallah Tea offer fast and efficient delivery services across the UK and Worldwide. Find out which delivery option is most suitable for you when placing orders through our website.


Free Delivery Offer

We offer FREE Next Day Delivery on all* UK orders over £50.00 by TNT Next Day service, free of charge. 

*Next Day Delivery Service Unavailable in the Highlands of Scotland, Isle of Man, Jersey and Guernsey


Delivery options available.

We currently offer three delivery services available on orders placed through our website. These include;


UK Standard Delivery

Out standard and most economical delivery service. Expected delivery window with this service is 48 – 72 Hours.


UK Next Day Delivery

UK Next Day Delivery available on all* UK orders by TNT Next Day Service. Orders placed before 10am will be dispatched the same working day. Orders placed after 10am will be dispatched the following working day. 

Please note; next day delivery service is unavailable for some postcodes including the Highlands of Scotland, Isle of Man, Jersey and Guernsey.


FREE Next Day Delivery

This service is automatically available on any order placed with a value of over £50.00 (excluding delivery). To qualify for next day delivery, orders must be placed before 10.00am to be dispatched the same day.


International Deliveries

For international deliveries, please call our team on 0808 129 2272 to discuss your requirements.


Order Tracking

Our cheapest delivery option “UK Standard Delivery” is not trackable. For peace of mind, you can select trackable services for both UK and International deliveries.


Same Day Dispatch Cut-off

We aim to dispatch all orders placed before 10am GMT on weekdays (excluding UK public holidays) the same day.

All orders placed after 10am will be dispatched the following working day.


 
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